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Medical Insights & Strategic Engagement

The insights you need are in the communities you haven't reached.

Shafer Health Strategies brings expert-led clinical discussions directly to community providers — surfacing real-world intelligence that pharma, biotech, and diagnostic teams can act on.

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90%
of care happens outside academic medical centers
40.6%
of physicians block access to pharma reps
91%
of medical affairs leaders say actionable insights matter more than ever

Founded on clinical expertise, driven by strategic insight

Emily Shafer, PharmD, MS

Emily Shafer

PharmD, MS · Founder

Emily founded SHS to bridge the gap between the clinical insights pharmaceutical and biotech teams need and the community providers who hold them. With deep expertise in medical affairs, scientific communications, and KOL engagement, she brings a hands-on, strategy-first approach to every engagement.

The Firm

SHS is a medical affairs and scientific communications consultancy that partners with pharmaceutical, biotech, and academic organizations to elevate the quality, clarity, and impact of scientific exchange. We specialize in transforming complex clinical and scientific data into strategic, evidence-based communications that drive informed decision-making, clinician engagement, and improved patient care.

Mission

To empower life science organizations to advance evidence-based medicine through strategic, scientifically rigorous, and ethically grounded communication — transforming complex data into clear, impactful insights that elevate clinician education, strengthen scientific exchange, and improve patient outcomes.

Clinical Exchange Forums

Clinical Exchange Forums

Hyper-local, curated discussions where a KOL leads six community providers in focused, insight-rich dialogue — surfacing clinical decision drivers, barriers to adoption, competitive landscape insights, and the practical realities of community practice.

End-to-End Management

Full execution from recruiting oncologists and coordinating KOL participation to concierge-level logistics, discussion guide development, and actionable insights reports. Your team stays on strategy — we handle the rest.

Built to Scale

Designed for efficient replication across regions and therapeutic areas. Each forum generates its own insight report, building an expanding library of community-level intelligence that compounds over time.

Medical affairs & scientific communications consulting

Beyond Clinical Exchange Forums, SHS provides end-to-end support across the medical communications ecosystem — blending scientific rigor, strategic thinking, and operational precision. All work meets GPP, ICMJE, OIG, and ACPE standards.

Scientific writing & publication development
Medical education strategy (CME & non-CME)
KOL engagement & advisory board design
Medical affairs strategy & insights synthesis
Cross-functional collaboration (Clinical, Regulatory, HEOR, Commercial)
Workflow optimization & outcomes reporting

Clinical Exchange Forum vs. Traditional Advisory Board

Clinical Exchange ForumTraditional Advisory Board
Primary purposePeer-to-peer clinical discussion that surfaces real-world insightsStructured feedback to inform company strategy
Discussion styleConversational, clinician-driven, KOL-moderatedFormal, company-driven Q&A
ParticipantsHard-to-reach community providersHighly engaged experts and known advisors
LogisticsHyper-local, evening timing, transportation providedCentralized location, requires travel
Insight typeRaw, practical, community-level barriers and behaviorsHigh-level strategic insights from established experts
Relationship impactOpens new engagement funnel with previously unreachable providersDeepens relationship with already-engaged KOLs

What makes this model different

Most advisory models center on academic hubs and known experts. SHS was built around the insight gap — the 90% of care that happens in the community, from providers who rarely get asked what they think.

Clinical Exchange Forums create an ongoing flywheel — building lasting relationships, not one-off events.

Hyper-localWe go to the provider, not the other way around
High-touchPersonalized outreach and concierge-level logistics
Scientifically groundedExpert-led, data-driven discussions
Insight-richDesigned to uncover the 'why' behind provider behavior
EfficientMinimal disruption to provider schedules
ScalableReplicated across regions and therapeutic areas

From first engagement to lasting advocacy

Awareness Engage previously hard-to-reach providers
Consideration Deliver meaningful scientific and clinical data
Conversion Capture their real-world feedback
Loyalty Build trust and open the door for future interactions
Advocacy Strengthen long-term relationships across marketing, sales, and medical affairs

Outcomes you can expect

Increased engagement with previously unreachable providers
Deeper understanding of real-world barriers
More informed marketing and medical strategies
Stronger alignment between field teams and headquarters
Improved provider perception of the brand
A sustainable model for ongoing insight generation

Independence you can trust

SHS maintains strict procedural, operational, and technological firewalls to ensure complete independence between accredited CME activities and any commercial or promotional services. All work is conducted under governance structures fully aligned with ACCME Standards for Integrity and Independence.

Let's get you the intelligence your strategy is missing.

Tell us about your education and insights goals. We'll design a Clinical Exchange Forum program tailored to your therapeutic area, target markets, and strategic objectives.

Serving pharma, biotech, and diagnostic teams nationally